Knowledge Management


The concept of a learning organization is that the successful organization must and does continually adapt and learn in order to respond to changes in the business environment and the competitive landscape. Organizations that readily adapt to the environment have advantage over their competitors in responding to new business opportunities, threats, etc. For the firm to grow and prosper, it must be a learning organization. Knowledge Management is the core process that facilitates a learning organization.

Having good knowledge management will not only allow you to have all the info but also to use it to the best that you can. Everyday we hear one or other news of industry challenges such as equipment failure, schedule delays, cost over run, materiel failure, under performance of installed facilities  etc. Avoiding these situations is possible provided proper attention is given to the current situations or failures and a system is devised to record such issues for taking preventive actions in future.

However, the gap in the industry is not due to lack of a system, as managers in the vast majority of enterprises genuinely want to help their organizations to learn from failures to improve future performance. And in some cases managers and their teams devote many hours to after-action reviews, postmortems, and the like. But time after time these painstaking efforts lead to no real change. The reason: Those managers were thinking about failure the wrong way-HBR.


At PSG, Knowledge Management (KM) refers to a range of practices used by industries to identify, create, represent, and distribute knowledge for reuse, awareness, and learning across the organization. Our KM process is intended to help meet organizations’s business goals through shared intelligence, improved performance, competitive advantage, and higher levels of innovation.

We enable our clients and suppliers, to develop confidence in each other by identifying areas of concerns, strength & weakness and providing support in mitigating gaps.  Our experience and knowledge of over few decades working in the industries contributes a lot to the success of new venture.  However, key to the success is an early engagement of PSG.


Some of  the key elements of our KM process are:
■ Training (Management and Technical)
■ Mentoring (One-O-One)
■ Conferences, Forums, Round Tables, Seminars
■ Next Generation Standards (based on learning and networking feedback)

  1. Training (Management and Technical)- Having people with the right skills is an important facet of business success. PSG encourages businesses to continue to develop their skills. See our training services for your organization.
  2. Mentoring (One-O-One)- A mentor is a “wise and trusted counselor or teacher.” Our mentoring services are very effective and add special value to new employees or to the employees who are re-assigned to a new position.  Depending upon organization’s need, our mentoring services can be made available to any new or existing employee for advice, work review, etc.
  3. Conferences, Forums, Round Tables, Seminars- PSG participates in many Conferences, Forums, Round Tables, and Seminars are other sources where our employees acquire learning. Many of these are sponsored by Universities, Industry Groups, Professional Societies, etc.). Currently PSG will be presenting in Supply Chain Forum in December’2016 and LNG-USA Conference in Feb 2017.
  4. Next Generation Standards- PSG works with numerous vendors and industries and gain knowledge about the issues, challenges and developments taking place.  Also PSG networks with community groups, where professional with similar interests discuss their learning or request help. PSG compiles all these learning and either develops its own standards or present the interest to Industry Associations.